Mashing Up Data to Demystify User Behavior: A Collaborative Exploration
In the spirit of assessment, to improve services and to justify expenditures, User Services and Acquisitions aggregated interlibrary loan transactions, document delivery data, and turn-away reports to better understand information seeking patterns and preferences and to inform future resource allocation decisions.
This is the author's version of the work. This publication appears in Gettysburg College's institutional repository by permission of the copyright owner for personal use, not for redistribution.
Garskof, Jeremy, and Ronalee Ciocco. "Mashing Up Data to Demystify User Behavior: A Collaborative Exploration." Access Services Conference, Atlanta, GA (November 13, 2015).
Additional FilesAccess Services Conference presentation for CPC Conference_3242016.pptx (4313 kB)
CPC Assessment Workshop slides 3-24-16