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Document Type

Article

Abstract

Despite its importance to quality and length of life, health varies widely among the U.S. population depending on various sociodemographic factors, such as age, race, gender, and income. This research focuses on the perception of treatment for those with marginalized gender identities. There is a long history of discrepancies in healthcare, but no time such as the present seems to be filled with such a nuanced perspective of quality of treatment for those with marginalized gender identities. This became evident through the focus groups conducted for this study. Findings show that participants used more collaborative language when discussing their positive experiences in healthcare and more one-sided language when discussing their negative experiences. This indicated the importance of trust, empathy, and understanding of the patient in the doctor-patient relationship. Without these factors, perception of quality of care may greatly diminish.

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